How we handle personal data.
This policy describes what personal data INFRA AI OÜ collects through osint.infrascan.net, how we use it, and the choices available to you.
Controller
INFRA AI OÜ
17057620
Tornimae 5
10145 Tallinn
Estonia
osint@infrascan.net
Data we collect
- Contact information — name, organisation, email address and any details you provide when requesting a demo or contacting us.
- Usage data — pages visited, device type, browser, approximate location and referring site, collected through standard analytics and server logs.
- Cookies and similar technologies — see our Cookie policy for details.
How we use data
- To respond to demo requests and other enquiries.
- To provide, maintain and improve the website and our services.
- To understand how visitors use the site and fix problems.
- To comply with legal obligations and protect our rights.
Sharing and retention
We do not sell personal data. We share it only with service providers who help us run the site and communicate with you, and only under confidentiality and security commitments. We may also disclose data if required by law or to protect our rights.
We keep personal data for as long as needed for the purposes described above, or as required by law. When data is no longer needed, we delete or anonymise it.
Your rights
You can ask us to access, correct, delete or restrict the processing of your personal data, and to object to certain processing. To make a request, contact us at osint@infrascan.net. We will respond within a reasonable time and may need to verify your identity.
Changes
We may update this policy from time to time. The latest version will always be available on this page, together with the effective date.
Legal bases for processing
- Consent (Art. 6(1)(a)) — analytics and functionality cookies, and marketing emails where you opted in. You may withdraw consent at any time.
- Contract (Art. 6(1)(b)) — creating and operating your console account, running searches you request and issuing reports.
- Legitimate interests (Art. 6(1)(f)) — site security, fraud and abuse prevention, and answering business enquiries you send us.
- Legal obligation (Art. 6(1)(c)) — accounting, tax and record-keeping duties under Estonian and EU law.
How long we keep data
- Enquiry and demo-request details — 24 months from the last contact, then deleted.
- Account and case data — for the life of the account and 12 months after closure, unless a longer period is legally required.
- Server and security logs — up to 12 months.
- Accounting records — 7 years, as required by Estonian law.
- Cookie consent record — 12 months, after which we ask again.
International transfers
- Our infrastructure and data processing are located in the European Union by default.
- Where a provider processes data outside the EEA, we rely on European Commission adequacy decisions or Standard Contractual Clauses with supplementary safeguards.
- In on-premises and private-cloud deployments, investigative data stays inside your own jurisdiction and is not sent to external AI providers.
Your rights as a data subject
- Access a copy of your personal data and information on how it is processed.
- Rectify inaccurate data and complete incomplete data.
- Erasure of your data where the conditions in Art. 17 are met.
- Restriction of processing and objection to processing based on legitimate interests.
- Data portability in a structured, machine-readable format.
- Withdraw consent at any time, without affecting processing already carried out.
- Not be subject to decisions based solely on automated processing; our risk profiles are reviewed by analysts and never decide about you automatically.
Complaints and contact
We answer data subject requests within one month. Requests: osint@infrascan.net. If you are unsatisfied, you may lodge a complaint with the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon, Tatari 39, 10134 Tallinn, info@aki.ee) or with the supervisory authority of your EU country of residence.
You can withdraw or change your consent at any time using the Cookie settings link in the footer.